Reliance Industries chief data scientist Paritosh Anand gives active listening mantra to solve problem

Jamshedpur: Chief data scientists and digital platforms and strategic initiatives head at Reliance Industries Paritosh Anand speaking in a session on “A dummies guide to problem-solving: Some Principle that helped me through my career” at XLRI, Jamshedpur highlighted several key points including Digitization in the business world.

“The oil and gas industry, known for its rigidity, is undergoing significant transformation through digitization. Over the past decade, advancements in digital technologies have revolutionized processes at the Reliance Jamnagar refinery, streamlining operations and enhancing efficiency across the value chain,” he said.

Anand for AI

Anand also touched upon the growing influence of Artificial Intelligence. “From optimizing supply chains to predictive maintenance, AI is reshaping now. Companies like Reliance Industries manage their operations, ensuring higher productivity and reduced downtime,” he said.

Anand For building robust ecosystem

Discussing Reliance Industries’ diversified business segments, including energy, materials, retail, media, and digital services (Jio), Anand highlighted the importance of building robust ecosystems. He highlighted how businesses are offering integrated products and services, to meet evolving customer needs and drive loyalty in competitive markets.

Anand’s Mantras

Anand listed two mantras to problem-solving: first, active listening. In the age of information overload, listening to other people is nothing short of a superpower. A business can only thrive by listening to customers, employees, and stakeholders. The second mantra is to fall in love with the problem. Everyone is eager to provide a solution. But by falling in love with the problem, we can assess each aspect of the issue and come up with insights to navigate the challenge. On the second day, the students working in teams showcased their problem-solving skills in the fields of Agriculture, Women empowerment, and the education sector.